Terms and Conditions
Process
Once you have purchased your pet portrait, please upload your photos through my Contact page and I will book you into my work schedule.
Please let me know if you’d like a colour background or you’d like the linen panel left showing – you can see examples of both styles in my gallery.
Once I have received your photos I will create a draft layout of your artwork and email you this for approval before I start painting.
After you have approved the layout of the painting I will make a start on the painting and this is when your 2-4 week completion date starts.
Once finished I will take a photo of the painting and email it to you to make sure you’re happy. If there are any minor tweaks you wish to make, this is the time to request them. These will be done at no extra cost.
If you wish to make changes that are significantly different from the original order, then this may incur an extra cost.
Once you have approved your final painting then I will carefully package it and ship it to you.
Timescales
All orders take 2 – 4 weeks for me to complete from the date that your draft is approved. For shipping timescales please see my shipping page.
If you have a specific date in mind that you need your painting for then please contact me before purchase to check that I can accommodate this. Please note that orders cannot be completed faster than the minium 2 weeks as the oils need time to dry.
In order to meet my shipping deadlines, my paintings are delivered to you touch-dry and unvarnished. Oil paint takes 6 – 12+ months to fully cure, so please be careful when handling your painting as too much pressure on the surface of the paint could cause damage.
If you’d like to keep your painting in tip-top condition, then I would recommend framing it behind glass to stop dust and
general household debris from clinging to the surface of the paint.
If for any reason I am unable to meet these timescales (i.e. unforeseen circumstances or injury) then I can offer you a full refund.
If I do not recieve your photos and / or your layout / final painting approvals in a timely manner then I may need to extend the date by which your painting is due to be completed and I will notify you of this.
Copyright
The artist retains full copyright on all artwork that is produced. I reserve the right to use my artwork for promotional purposes, both online and in other promotional materials. The client does not have the right to sell copies of the work in any way without permission from the artist.